Terms and Conditions

By buying your tickets, you agree to our Terms of Use as follows:

  • The E-Ticket is your ticket to enter to the club. By ordering you agree that the tickets are for the personal use of you and your group only. Without this E-Ticket, you will not be allowed into the club.
  • Tickets are non-refundable - if you wish to change the name on the booking then please email info@shine.net. If the event does not go ahead as planned and bookings are refunded, only the cost of the ticket is refunded, not the booking fee.
  • Multiple bookings. If you have purchased multiple tickets, each E-Ticket needs to be presented at entry. If your group will not be arriving at the same time IT IS THE RESPONSIBILITY OF THE PURCHASER to distribute each E-Ticket/Barcode to whoever will be using them - however we strongly advise arriving at the same time to avoid any problems. *You may be required to show ID on entry matching the ticket buyers name or proof of purchase.
  • In the event of the cancellation of an event by the organiser/promoter or by the club, the full face value of the ticket, excluding any booking fees, will be refunded. You will be advised of the cancellation by email.
  • Please note that anyone caught reselling tickets for more than face value will have their tickets cancelled and card refunded. Please email info@shine.net or reply to your confirmation email to transfer tickets.
  • The published line-up may be subject to change.
  • The club has the right to refuse entrance under certain circumstances, including customers seen to be under the influence of alcohol or drugs.
  • All our events are over 18's only unless otherwise stated.
  • If you have any questions please contact info@shine.net